Rebate Management Explained

There are three overarching rebate types.

1. Transactional rebates are incentives paid to end-consumers for purchasing a product or service. Instant discounts are a form of transactional rebates where the incentive is fulfilled upstream to the channel partner or ally. 
2. Dealer rebate agreements and/or special pricing agreements are incentives offered to channel partners to increase market share. Dealer rebates are annual bill credits based on total sales, growth, or product line performance. Special pricing agreements are specific to a project or customer and allow the channel partner to purchase at a special prices provided certain commitments are met. 
3. Vendor rebates are common with associations and buying groups seeking to earn income from their efforts to pool influence with suppliers.

In many cases, these programs run concurrently meaning multiple incentives may be available for the same sale. Successful rebate management requires program managers actively coordinate all elements of each program style from the design and publishing of new programs, intaking claims or sales data, running simple and complex calculations, processing requests, fulfilling payments and credits, tracking analytics, and reporting program outcomes. 

What is Rebate Management Software?

Rebate management software is an integrated platform that enables program managers to conveniently coordinate all program elements for all program types through a centralized management system. The software automates rules-based tasks, workflow processing, and enables robust tracking and reporting. There is less reliance on paperwork and and human intervention and that leads to fewer errors, faster payouts, lower program delivery cost, and scaled rollouts. Data is safely stored in the cloud. 

Who Needs Rebate Management Software?

• Manufacturers and wholesalers that self-implement their rebate programs.

• Service organizations that offer incentives to their customers. 

• Utilities and energy services companies complying with state or federal statutes. 

• Marketing firms and program implementation contractors running programs on behalf of their clients. 

Key Features of Incentit's Rebate Management Platform

High Configurability 

Low reliance on hard code. Configure data fields that support eligibility criteria and enforce program policy, describe require evidence documentation, post survey analytics, optional multi-factor authentication, and set fixed or formula-based amounts. 

Rules-Based Management

Define rules to scale claim processing. Apply start and end dates, days to file, last day to file, numeric operators, must be unique rules, and required/optional survey questions.  Badge suspect claims and spam bots. For dealer and vendor rebates, apply calculations based on user defined criteria. 

Automated Workflow

Route claims through configurable approval workflows that apply role based access controls. Bulk approve or flag exceptions for manual review. Unlimited roles and workflow steps. Send external and internal notifications at every stage. Batch approved incentives by closing period.

Rebate Request Portals

For transactional rebates, company or program branded claims portals where multiple rebate programs running concurrently can be posted. Consumer friendly wizard style application forms. Drag and drop for submitting evidence documentation. Track status and offer support. For dealer and vendor rebates, secure web portal to upload data using a file template and generating a master incentive record for processing. 

Payment Processing & Fulfillment

Pay transactional rebates via a rewards card through as fed to one of our payment partners. Branded cards are available. Fulfill dealer rebates via credit reports. Invoice vendor rebates via payments reports. Track reconciliation status through file upload or return API.

Reporting and Analytics

Advanced reporting engine allows static, scheduled, and ad-hoc reports. Filter by program, period, account, or geography. Export to Excel or connect via API.

Partner API

Integrate rebate data with your existing systems. Our REST API supports account sync, incentive queries, bulk data export, and status webhooks.

How Incentit Compares

Unlike enterprise CRM platforms and home grown systems that require months of implementation and six-figure budgets, Incentit is designed for mid-market companies that need powerful rebate management without the excessive cost and on-going maintenance. 

Feature	Incentit	CRM Based & Homegrown
Implementation time	Days / Weeks	Months
Delivery	Allows self-implementation	Requires consultants
Multiple User Portals	Included	Add-On
Security	MFA optional, secured with SSO available, Spam detection	Limited to what is offered
API access	Included	Enterprise tier only
Pricing	Predictable by volume	Custom quote only