Demand Side Management Software
Demand side management (DSM) programs help utilities reduce peak demand and overall energy consumption through incentives, rebates, and behavioral programs. Managing these programs at scale — across thousands of participants, multiple program types, and regulatory requirements — requires specialized software.
What DSM Programs Need From Software
DSM program management is more than tracking rebate applications. It requires:
- Program portfolio management — run residential, commercial, and industrial programs simultaneously
- Measure-level tracking — track individual equipment installations with efficiency ratings, sizes, and savings calculations
- Deemed savings calculations — automatically calculate kWh and kW savings based on equipment specs and regional factors
- Budget tracking — monitor spending against program budgets with real-time dashboards
- Contractor management — qualify trade allies, track installations, and manage quality assurance
- Participant portals — let customers apply for rebates, check status, and upload documentation online
- Payment automation — batch-process incentive payments via check, card, or bill credit
- Regulatory reporting — generate reports for public utility commissions and program evaluators
Types of DSM Programs Managed
- Energy efficiency rebates — HVAC, lighting, insulation, appliances, water heating
- Demand response — load control devices, thermostat programs, interruptible rate incentives
- Electrification — heat pump conversions, EV charging incentives, induction cooking
- Weatherization — whole-home energy audits and improvement programs
- New construction — above-code building incentives and ENERGY STAR home programs
- Low-income programs — targeted incentives for income-qualified participants
How Incentit Supports DSM
Incentit is built specifically for incentive and rebate program management. For utilities running DSM programs, our platform provides:
- Configurable rule engine — match rebate amounts based on equipment efficiency, size, date ranges, and custom criteria
- Multi-tier incentives — base rebate plus bonus tiers for higher-efficiency equipment
- Closing period management — group approved claims into payment batches aligned with your fiscal calendar
- White-labeled portals — each utility gets their own branded application portal
- Document management — collect invoices, AHRI certificates, and inspection photos with each application
- Real-time analytics — AI-powered reporting with IncentitIQ for program insights
- Mobile app — contractors and inspectors submit from the field
Proven With Utilities
Incentit manages DSM programs for electric cooperatives, municipal utilities, and energy service companies. Our platform handles the complexity of multi-measure, multi-tier programs while keeping the experience simple for participants and program administrators.